Troubleshooting is the “detective work” involved in any electrical repair. We need every clue we can get to troubleshoot quickly and accurately. You can help us tremendously by giving us an accurate description of what the problem was and how and when the problem occurred. We test and examine your wiring of course, but first, we listen to you to find out exactly what you have experienced and why you have called us.
Troubleshooting a problem usually does not take very long. The average time is about 60 to 90 minutes. In many cases, the solution to the problem is even easier than finding the actual problem. If we discover that the troubleshooting process will take additional time, we tell you before continuing.
Most of the time, we send one technician. In some cases, two technicians are necessary or more economical than one. In these cases, of course, we send two.
90% of repairs or installations are done immediately saving you time and frustration. We will make every effort to do so. More often than not, we can fix the problem very quickly on the same day. Some problems require a city permit, an inspection, or the power company to do work and we have to work with these entity’s schedules.
Today, there are two brands of panels that may have major manufacturing and/or design flaws that potentially put homeowners at risk: Federal Pacific Electric panels and certain Zinsco panels. There are also millions of people today who have panels that are more than 40 years old and may no longer protect their homes from overcurrents and short circuits.
We carry an active license # for the State of Missouri which allows us to register and do work in all jurisdictions in the state. Building Systems Technologies also well exceeds the required state amount of General Liability insurance as well as Worker’s Compensation insurance and we are bonded through a nationally recognized bonding insurance company as required by statute.
Most household service work will not require a permit. Larger projects such as room additions and service and panel upgrades will require a permit and subsequent inspections. Failure to hire a licensed professional could require your work to be completely redone at additional expense.